Delete your Remyra account

You can delete your Remyra account yourself in the app. It takes less than a minute.

In the app

1. Open Remyra and go to Settings.
2. Tap your profile at the top of the screen to open Account.
3. Tap Delete account.
4. Enter your password under Enter your password to confirm.
5. Tap Delete account again. You will see Account deleted.

Without the app

If you no longer have the app or cannot sign in, send an email from the address registered to your account to destek [at] re-my-ra.com with the subject “Delete my Remyra account”. We may ask you to confirm that the account is yours, then delete it within 30 days and reply when it is done.

What is deleted

• Your account: email address, name, language and password.
• The backed-up text of your memories and reminders, and backed-up photos.
• If you used Sign in with Apple, Remyra’s link with your Apple ID is removed with Apple.
• All sign-in sessions and any pending verification or password reset codes.
• Your Remyra Pro status and the subscription events we received.
• Your AI usage counters.
• Problem reports you sent while signed in.
• Records of the rewarded ads you watched.

What is kept

• AI request records remain only as anonymous cost figures (time, request type, model, token counts, cost) with no link to you.
• Encrypted database backups roll over automatically; deleted data is gone from all backups within 180 days.
• Error reports, which contain no name, email or content, expire after 90 days.
• Data Google AdMob collected to show ads is held by Google under its own privacy policy; you can reset or delete your advertising ID in your phone’s settings.

Deleting some data without deleting your account

• A memory or reminder: delete it in the app. Its content is deleted on our server too; only its random ID and change times stay, so your other phones remove it as well.
• Backed-up photos (Pro): delete the memory or its photo in the app; the backed-up copy is deleted from Cloudflare R2 a day later.
• Error reports: turn them off in Settings → Privacy & security → Send error reports; reports already sent expire after 90 days.
• Anything else: write to destek [at] re-my-ra.com from the address registered to your account and tell us what to delete. We answer within 30 days.

Data on your device

Memories, reminders and photos on your phone stay there when you delete your account; only the backed-up copy on our server is deleted. To remove them, go to Settings → Privacy & security → Delete all data on this device, or uninstall Remyra.

Subscriptions

Deleting your account does not cancel Remyra Pro. Cancel it in Google Play (Payments & subscriptions) or in your Apple ID settings (Subscriptions).

More about your data: Remyra privacy policy.